Once you have placed an order with us a member of our dispatch team will hand-pick, pack and dispatch your items to make sure it reaches you as soon as possible. Most orders are dispatched the same day (if ordered before 1pm) but during busier periods your order may be dispatched the following day.

Orders are dispatched Monday - Friday (excluding bank holidays) from our Manchester factory.

If you have any questions regarding your order feel free to contact us (opens in a new window) and a member of our team will look into it for you. 

UK Delivery

Please order before 1pm GMT to ensure delivery within the time frame shown below.

 Delivery Method Estimated Delivery Time Tracking? Price
Standard 3-5 working days Order & shipping confirmation containing tracking link FREE over £100, or £3.99
Express Next working day Order & shipping confirmation containing tracking link,1 hour delivery window FREE over £175, or £8
Saturday Saturday before 6pm. Order on Friday before 2pm Order & shipping confirmation containing tracking link, 1 hour delivery window £9.99
Sunday Sunday before 6pm. Order on Friday before 2pm Order & shipping confirmation containing tracking link, 1 hour delivery window £9.99

Northern Ireland, Scottish Highlands, Isle of Man, Channel Islands

Standard

3-5 working days Order & shipping confirmation containing tracking link FREE over £100, or £3.99 

Northern Ireland, Scottish Highlands, Isle of Man, Channel Islands

Express

2 working days Order & shipping confirmation containing tracking link, 1 hour delivery window £14.99
Local pickup Usually ready within 4 hours Order confirmation & ready for pickup emails sent FREE

 

International Delivery

We offer delivery to all major overseas locations. Don't see an option for your country? Contact us and we will look into it for you.

 

Country/ Continent  Delivery Method Estimated Delivery Time Price
USA Standard 8-12 working days £15
USA DHL Express 1-3 working days £20
Canada Standard 8-12 working days £15
Canada  DHL Express 1-2 working days £20
Australia, New Zealand Standard 9-15 working days £15
Australia, New Zealand DHL Express 3 working days £20

Europe

Standard

7-10 working days £15

Europe

DHL Express 1-2 Working days £20

Japan, China, South Korea, Singapore, UAE

Standard 9-15 working days £15
Japan, 
China, South Korea, Singapore, UAE
DHL Express 2 workings days £20

Rest of World

Standard 9-15 working days £20

Rest of World

DHL Express 2-4 working days £25

 

Express international deliveries are sent via DHL On Demand Delivery which contains the following free in-flight delivery options:

  • Deliver my package on Another Day: Scheduled delivery
  • Deliver my package to Another Address: Alternate Delivery to work or family.
  • Deliver my Package at a Safe Place: Authorise Shipment Release.
  • Deliver my package with Neighbour: Leave with neighbour, reception or guard.
  • Deliver my package at a DHL Service Point:Hold for Collection.
  • Request my Hold My Package: Vacation hold safekeeping up to 30 days. 

Due to the ongoing covid pandemic, DHL has advised there is a potential for slight fluctuations in the delivery time frames listed.

Standard international deliveries are sent via a DPD tracked service.

Post Brexit, European orders may be subject to additional customs duties at the border. On these orders, you will not be charged taxes at the checkout, and instead charged once the parcel has reached the customs office. To calculate what these duties might be, click here

Lusso is not liable to pay for any extra duties you may be charged for.