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    Once you have placed an order with us, a member of our dispatch team based in our Manchester factory will handpick, pack and dispatch your items to make sure it reaches you as soon as possible. Most orders are dispatched the same day (if ordered before 2pm) but during busier periods your order may be dispatched the following day.

    Orders are dispatched Monday - Friday (excluding bank holidays).

    If you have any questions regarding your order feel free to contact us (opens in a new window) and a member of our team will look into it for you. 

    Extended Christmas returns

    All purchases made between the 01/12/2021 and the 31/12/2021 have until the 31/01/2022 to initiate a return on any unwanted items. This is to allow for any Christmas presents to be tried on etc and make sure you are happy with your purchase. For returns procedure and further returns information see below.

    *ROW= Rest of World

    UK Delivery Options

    Please order before 2pm to ensure delivery within the time frame shown below.

     Delivery Method Estimated Delivery Time Tracking? Price
    Standard 3-4 working days Order & shipping confirmation containing tracking link, 2 hour delivery window FREE over £50, or £3.99
    Express Next working day Order & shipping confirmation containing tracking link,1 hour delivery window FREE over £100, or £5.99
    Saturday Saturday before 6pm. Order on Friday before 2pm Order & shipping confirmation containing tracking link, 1 hour delivery window £9.99
    Sunday Sunday before 6pm. Order on Friday before 2pm Order & shipping confirmation containing tracking link, 1 hour delivery window £9.99

    Northern Ireland, Scottish Highlands, Isle of Man, Channel Islands

    Standard

    5-7 working days Order & shipping confirmation containing tracking info FREE over £50, or £4.99 

    Northern Ireland, Scottish Highlands, Isle of Man, Channel Islands

    Express

    2 working days Order & shipping confirmation containing tracking link, 1 hour delivery window £14.99
    Local pickup Usually ready within 4 hours Order confirmation & ready for pickup emails sent FREE

     

    International Delivery Options

    We offer delivery to all major overseas locations. International deliveries are sent via a DPD tracked service.

    Country/ Continent  Delivery Method Estimated Delivery Time Price
    USA Standard 7-10 working days £15
    USA Express 4-6 working days £20
    Australia Standard 7-10 working day £15
    Australia Express 4-6 working days £20

    Europe

    Standard

    6-7 working days £15

    Europe

    Express 3-4 Working days £20

    South America

    Standard 10-14 working days £20
    Africa Standard 7-10 working days £15

    Japan

    Standard 7-10 working days £15
    Japan Express 4-6 workings days £20

    Singapore

    Standard 7-10 working days £15

    rest of Asia

    Standard 10-14 working days £20

     

    Post Brexit you may be subject to additional import duties for European orders above £150 in value. Lusso is not liable to pay for any extra duties you may be charged for.

    Don't see an option for your country? Contact us and we will look into it for you.

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