Delivery
*Our UK delivery partner Yodel's services are not affected by the Royal Mail strikes.
Once you have placed an order with us a member of our dispatch team will hand-pick, pack and dispatch your items to make sure it reaches you as soon as possible. Most orders are dispatched the same day (if ordered before 1pm) but during busier periods your order may be dispatched the following day. Our couriers will do their upmost to deliver your parcel within the timeframe shown, however during busier periods the delivery time may be extended.
Orders are dispatched Monday - Thursday (excluding bank holidays) from our Manchester factory.
If you have any questions regarding your order feel free to contact us and a member of our team will look into it for you.
UK Delivery
| Delivery Method | Estimated Delivery Time | Tracking? | Price |
| Standard | 2-4 working days | Order & shipping confirmation containing tracking link | FREE over £100, or £3.99 |
| Express | Next working day | Order & shipping confirmation containing tracking link,1 hour delivery window | FREE over £200, or £6.99 |
|
Northern Ireland, Scottish Highlands, Isle of Man, Channel Islands Standard |
2-4 working days | Order & shipping confirmation containing tracking link | FREE over £100, or £3.99 |
|
Northern Ireland, Scottish Highlands, Isle of Man, Channel Islands Express |
2 working days | Order & shipping confirmation containing tracking link, 1 hour delivery window | FREE over £200, or £6.99 |
| Local pickup | Usually ready within 4 hours | Order confirmation & ready for pickup emails sent | FREE |
International Delivery
We offer delivery to all major overseas locations. Don't see an option for your country? Contact us and we will look into it for you.
For international orders, duties and taxes can be paid in advance or upon delivery. Pre-paying includes a £6 admin fee in the total cost and helps speed up customs processing. Choosing to pay on delivery will incur a separate £15 admin fee on top of any duties and taxes, and may delay clearance.
| Country/ Continent | Delivery Method | Estimated Delivery Time | Price (Excl. Duties and Taxes and Admin Fees) |
| Ireland, Germany & France | DHL Express | 1-2 working days | €20 or free when spending €250+ |
| Europe |
DHL Express | 1-2 working days | £20 or free when spending £300+ |
| USA | DHL Express | 1-2 Working days | US$25 or free when spending US$350+ |
| Canada | DHL Express | 1-2 Workings days | CA$35 or free when spending CA$450+ |
| Australia | DHL Express | 2-4 Working days | AU$60 or free when spending AU$700+ |
| New Zealand | DHL Express | 2-4 Working Days | NZ$65 or free when spending NZ$700+ |
| United Arab Emirates | DHL Express | 2-4 Working Days | 150 AED or free when spending 1750 AED+ |
| Rest Of World | DHL Express | 4+ Working Days | £35 or free when spending £400+ |
Express international deliveries are sent via DHL On Demand Delivery which contains the following free in-flight delivery options:
- Deliver my package on Another Day: Scheduled delivery
- Deliver my package to Another Address: Alternate Delivery to work or family.
- Deliver my Package at a Safe Place: Authorise Shipment Release.
- Deliver my package with Neighbour: Leave with neighbour, reception or guard.
- Deliver my package at a DHL Service Point: Hold for Collection.
- Request my Hold My Package: Vacation hold safekeeping up to 30 days.